updated: November 29, 2012
Children and Individuals Under the Age of 18
The Service and Software are not meant for individuals under the age of 18, and the Service and Software may use mechanisms to prevent the registration and use of the Service and Software by such underage individuals. In the event that ECC discovers it has collected personal information from a child under the age of 13 without parental consent, ECC will delete that personal information as soon as possible.
Information ECC Collects
ECC collects the personal information that you submit when registering and using the Service and Software, including items such as your name, delivery address, e-mail address, account name and password, phone number, credit card or other payment information, and other information that you enter into ECC’s systems.
ECC may collect anonymous information through cookies, navigational data such as Uniform Resource Locators (URL), and other technologies for tracking users. A cookie is a small piece of data containing a unique identification number that is sent to your browser from a Web server, and is stored on your computer or other device's hard drive. The unique ID number identifies your browser to ECC whenever you visit. Cookies do not enable anyone to access personally identifiable information that you have not already given us. Cookies and other data allow ECC to track your usage of the Service and Software, including the date and time of visits and the items viewed or searched.
If you use a mobile device to access the Service and Software, ECC may also collect additional information from your mobile device, such as unique device identification numbers or geo-location information.
You can set your browser to refuse to accept cookies, but some features of the Service and Software, such as account logins, may not work properly or you many not be able to use the Service and Software at all. Similarly, you may set your mobile device to refuse to provide certain information, but certain features of the Service and Software may not work without such information.
From time to time, ECC may also collect information from users in other ways, such as voluntary surveys or interviews to collect feedback and suggestions for improving the Service and Software or e-mails, phone calls, or other communications sent to ECC. ECC may also supplement the information that you provide with information that is received from third parties.
Uses of Collected Information
ECC uses the personal information collected from you to fulfill your service requests made through the Service and Software. This involves actions such as providing your service request, delivery address, and phone number to independent contractors involved in fulfilling your transactions, providing your credit card or other payment information to third-party payment processors, and using information from independent contractors to perform background checks or other types of screening, which may involve the assistance of third parties. ECC attempts to keep such personal information secure by using security methods customary for such types of transactions.
Disclosure of Collected Information
ECC may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.
ECC may employ third party companies and individuals to facilitate or improve the Service and Software, to provide the Service and Software on its behalf, to process payment, provide customer support, provide geo-location and other information to Envoys, to host its job application form, to perform website-related services (e.g., without limitation, maintenance services, database management, web analytics, and improvement of the Service and Software’s features), or to assist ECC in analyzing how the Service and Software are used. These third parties have access to your personal information only to perform these tasks on ECC’s behalf and are obligated not to disclose or use it for any other purpose.
ECC may also provide personal information to ECC’s business partners or other trusted entities for the purpose of providing you with information on goods or services ECC believes will be of interest to you. If you choose to purchase any of these goods or services, your personal information such as delivery address or payment information may be used to complete such transactions. You can, at any time, opt out of receiving such communications through a mechanism indicated in such communications.
ECC cooperates with government and law enforcement officials and private parties to enforce and comply with the law. ECC will disclose any information about you to government or law enforcement officials or private parties as ECC, in its sole discretion, believes necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of ECC, a user of the Service and Software, or a third party, to protect the safety of the public or any person, or to prevent or stop activity ECC considers to be, or to have the potential to be, illegal, unethical, or legally actionable. In addition, ECC may disclose information about you to counter or prevent any malicious access or use of the Service and Software or to prevent harm or loss to any user of the Service and Software.
If ECC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email or a prominent notice on ECC’s website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Links and Third Party Websites
ECC’s website or Software may contain links to other websites owned and operated by third parties. ECC is not responsible for the privacy practices or the content of such other websites. ECC expressly disclaims any liability that may arise from your use or provision of any of your information whatsoever to third-party websites.
Retention and Update Policy
ECC uses security measures to protect the loss, misuse, and alteration of the information under its control. For example, we use encryption protocols for sensitive information such as credit card or payment information. Such measures may change from time to time, depending on industry standards and perceived security risks. However, despite such security measures, ECC cannot guarantee the security of your information and disclaims liability for loss, misuse, and alteration of your information under its control to the maximum extent permitted under applicable law. By using the Service and Software, you agree to assume any security risk related to personal information.
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request this information from ECC pursuant to Section 1798.83 of the California Civil Code, please contact ECC via e-mail at firstname.lastname@example.org, or by writing ECC at the following address:
Envoy Commerce Corp.
Attention: Privacy Office
660 4th St. #141
San Francisco, CA 94107
Please allow 30 days for a response.