Questions & Answers

General Questions

How does Envoy work?

When you become an Envoy member, you select a 2-hour window for your Envoy to visit you. If you are a a Weekly or Biweekly member, your Envoy will arrive during this time (e.g. on Mondays at 6-8pm) every visit. Then you use your computer, tablet or smartphone to manage your shopping list each week, which makes reordering and staying stocked easy. Your friendly neighborhood Envoy does your shopping for you and brings it all right to your door. Which means that you have more free time for the things you love.

Where will my Envoy shop for me?

Currently your Envoy can shop for you at Trader Joe's and Whole Foods. In the future, you will also be able to have your Envoy shop for you at Costco and other select stores that you love. Your Envoy shops locally at actual stores close to you to ensure your groceries are fresh when they arrive at your door.


When does my Envoy bring my groceries?

When you sign up for Envoy, you choose a two-hour service window for your Envoy to visit you. You choose the day and time that works for you, and your groceries show up!

Hourly Tasks


Sharing Envoy with Friends & Family


Security & Trust

Experience Envoy Membership