You Might be Wondering...

What if I don't need it every week?

Envoy works best as a weekly service. We've found that our customers already went to the store once a week or more, and value the freshest produce, meat, and dairy products. However, we also offer membership options where you can use Envoy every other week or even simply whenever you need us. Regardless of which membership plan you select- if you're going on vacation, having a special event, or just need something unexpected, it's easy to reserve an additional visit or move an existing visit to best fit your schedule (subject to availability). Finally, if you happen to not use a visit during the month, you can even gift it to friends and family!

Is Envoy a good value?

Envoy is a great value. The #1 reason: you pay actual in-store prices — which are often 30-50% less than the online delivered prices for comparable products from online grocery stores; with no hidden markups. We even give you the original store receipt. Many Envoy clients are saving hundreds every month as a result, even with Envoy membership fees considered. And one month of Envoy costs less than an hour of babysitting per week, a single housecleaning session, or gym membership. With your kitchen always fully stocked, you'll eat healthier and spend less on takeout. Relax and have more time for the things you love.

Will I have the same Envoy every time?

Yes, we make every attempt to have the same Envoy serve you each and every visit. That way your Envoy can get to know your preferences over time as your trusted, dedicated personal grocery shopper. In the event that your regular Envoy is unable to serve you, our systems ensure that any of our Envoys will be able to delight you with a high level of service.

How do I tell my Envoy my preferences about picking produce, organic, etc.?

We provide multiple ways for you to tell your Envoy about your preferences in order to serve you better. First, when you join Envoy, you'll set up your profile to indicate your overall preferences around organic products, dietary considerations, handling substitutions, and more. In your shopping lists, you're also able to provide specific notes to your Envoy on individual items, if you desire. Finally, you even have the option of having your Envoy text or call you while in the store if there are any questions.

How does Envoy differ from online grocery services?

Great question! First, you get your favorite local stores which typically do not offer delivery: Trader Joe’s, Whole Foods Market, Costco, and select other local merchants. Second, you get your own dedicated Envoy who serves you every visit and gets to know your preferences over time as your trusted personal grocery shopper. Finally, you'll always pay the same, best prices as in the store - and we give you the receipt. No hidden fees, no minimums. Our passion is delivering an experience that truly fits into your life — your kitchen always fully stocked — so you can live life to the fullest.